We use Australia Post for all of our physical orders (T-shirts, CDs etc.). Physical items are dispatched within 3 business days unless otherwise specified on the listing.
Bulkier parcels containing T-shirts will be sent via standard tracked parcel post, while orders that only contain flat items such as CDs and stickers will be sent as stamped letters (this is to save you money! Fragile items are securely packaged in heavy duty mailers).
Domestic delivery should take 1-2 weeks to arrive. International delivery usually takes 4-6 weeks, but could take longer depending on shipping delays in different countries.
Please be aware that disruptions such as public holidays an worker strikes may cause delays in your order arriving. If your order has not arrived in a reasonable time frame, or arrives damaged, please contact us.
All digital orders such as music downloads are processed automatically, and should be available instantly after purchase (unless they are a pre-order).
We are unable to provide refunds on any purchase for change of mind.
If your item is damaged in transport or goes missing in the mail, please contact us and we will arrange a replacement.
We are a small, independently owned Australian business and appreciate your patience and support xx